Magnus Box - Notice history

All systems operational

Dedicated Partner Servers - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Partner Nodes - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.98%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Ticketing System (Help Scout) - Operational

100% - uptime
Oct 2025 · 99.53%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Notice history

Dec 2025

No notices reported this month

Nov 2025

Vultr London Network Outage
  • Monitoring
    Monitoring
    The Partner Nodes are back online. We are continuing to monitor. Happy Thanksgiving! -Mike
  • Identified
    Identified

    We are currently experiencing an outage affecting several partner nodes hosted in Vultr’s London data center. This is due to an upstream network issue on Vultr’s side that is interrupting connectivity.

    Our team is monitoring the situation and staying in contact with Vultr while they work to restore service. All backup data remains safe.

    We will provide updates as soon as more information becomes available. Thank you for your patience.

    -Mike

Oct 2025

Ticketing System Down
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Magnus Box's ticketing system, Help Scout, is experiencing issues related to the AWS outage. During this time, we will be unable to respond to tickets. Please email luke@magnusbox.com or mike@magnusbox.com or call us at (888) 933-2975 for urgent issues or questions regarding this outage during this time.

Nexus Storage Cluster - Degraded Performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The affected storage node has been successfully restored and is back online. The Nexus cluster is currently rebalancing, and performance may fluctuate during this process. We’ll continue to monitor until the cluster fully stabilizes.

  • Identified
    Identified

    A storage node in the Nexus cluster has failed. Our team is performing repairs and will restore it to service as soon as possible. We will provide another update once progress is made.

  • Investigating
    Investigating
    We are currently investigating this incident.

Oct 2025 to Dec 2025

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