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Partner Node - Degraded Performance
  • Resolved
    Resolved

    We are marking this issue as resolved. Please email support@magnusbox.com with any questions.

    -Mike

  • Monitoring
    Monitoring

    We have identified the issue and pushed version 23.8.4 to the affected partner node. We are currently monitoring the server.

  • Investigating
    Investigating

    Dear Valued Partners,

    We are reaching out to inform you of a current service disruption affecting our operations. Our monitoring systems have detected an issue with one of our partner nodes, which is presently impacting eight MSPs.


    What We Are Doing:

    • Notification: We are in the process of contacting the affected MSPs directly to ensure they are fully informed of the situation.

    • Resolution Efforts: Our technical team is actively working to identify the root cause of this issue and implement a solution as swiftly as possible.


    Our Commitment: We understand the importance of continuous service and are committed to resolving this issue with the highest priority. We will provide regular updates as we make progress and are here to support you in any way needed during this time.


    Thank you for your understanding and patience. If you have any concerns or need further assistance, please do not hesitate to contact us by emailing support@magnusbox.com.


    -Mike Slodowski

    Founder

February 19, 2024

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