Magnus Box - Backup failures on storage gateways – Incident details

Experiencing partially degraded performance

Show current status

Backup failures on storage gateways

InvestigatingDegraded performance

Affected

Storage Gateways

Degraded performance from 2:55 AM to 12:00 AM

Nexus

Degraded performance from 2:55 AM to 12:00 AM

Archon

Degraded performance from 2:55 AM to 12:00 AM

Apollo

Degraded performance from 2:55 AM to 12:00 AM

Akira

Degraded performance from 2:55 AM to 12:00 AM

Phoenix

Degraded performance from 2:55 AM to 12:00 AM

  • InvestigatingUTC
    Since Nov 12, some backup jobs to our storage gateways are failing during the retention step with HTTP 500 errors, after the backup data has uploaded. We're working with our backup software vendor and will post updates here.