Magnus Box - Notice history

All systems operational

Dedicated Partner Servers - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Partner Nodes - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Ticketing System (Help Scout) - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 99.53%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Notice history

Nov 2025

No notices reported this month

Oct 2025

Ticketing System Down
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Magnus Box's ticketing system, Help Scout, is experiencing issues related to the AWS outage. During this time, we will be unable to respond to tickets. Please email luke@magnusbox.com or mike@magnusbox.com or call us at (888) 933-2975 for urgent issues or questions regarding this outage during this time.

Nexus Storage Cluster - Degraded Performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The affected storage node has been successfully restored and is back online. The Nexus cluster is currently rebalancing, and performance may fluctuate during this process. We’ll continue to monitor until the cluster fully stabilizes.

  • Identified
    Identified

    A storage node in the Nexus cluster has failed. Our team is performing repairs and will restore it to service as soon as possible. We will provide another update once progress is made.

  • Investigating
    Investigating
    We are currently investigating this incident.

Sep 2025

No notices reported this month

Sep 2025 to Nov 2025

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