Magnus Box - Nebula Storage Migration - January 12th, 2:00 PM EST – Maintenance details

MAINTENANCE CANCELLATION NOTICE

STATUS: CANCELLED Original Maintenance Window: Sunday, January 12th, 2025, 2:00 PM - 5:00 PM EST

The planned migration from Nebula storage cluster (Wasabi) to Apollo storage infrastructure has been cancelled due to data transfer volume considerations. All systems will continue operating on the current Nebula infrastructure without interruption.

CURRENT STATUS: • All systems operational • No service interruption • Nebula storage cluster remains active • Backups continuing as normal

Next Steps: We will reassess the migration strategy and announce a new maintenance window with adjusted parameters in the future.

For any questions or concerns, please contact our support team: Support Hours: 9 AM to 9 PM EST, Monday through

We will be performing a planned migration of our Nebula storage cluster (Wasabi) to our new Apollo storage infrastructure.

WHEN • Sunday, January 12th, 2025 • 2:00 PM - 5:00 PM EST • Duration: 3 hours

WHAT'S HAPPENING • Pausing Nebula storage cluster backup operations • Blocking access to Nebula storage cluster • Completing final data replication • Redirecting traffic to Apollo storage cluster

IMPACT • Only affects Nebula storage cluster operations • Backups to Nebula will fail during the maintenance window • No action required from partners • Normal operations will resume automatically after migration

This migration will transition Nebula storage from Wasabi to our new Apollo storage cluster, powered by 45 drives servers. We will provide real-time updates throughout the maintenance window.

Thank you for your patience during this infrastructure improvement.