Magnus Box - Wasabi US-East-1 and US-East-2 - Degraded performance – Incident details

All systems operational

Wasabi US-East-1 and US-East-2 - Degraded performance

Resolved
Degraded performance
Started 10 months agoLasted about 3 hours

Affected

Magnus Box Storage Clusters

Degraded performance from 1:18 AM to 4:20 AM

US-East Nebula Storage Cluster

Degraded performance from 1:18 AM to 4:20 AM

US-East Phoenix Storage Cluster

Degraded performance from 1:18 AM to 4:20 AM

US-East Raven Storage Cluster

Degraded performance from 1:18 AM to 4:20 AM

Wasabi Storage Servers

Third Party: Wasabi → US-East-2 (N. Virginia)

Updates
  • Resolved
    Resolved

    Wasabi has notified us that systems are back online. We will continue to monitor backups on our end.

    Please reach out to support@magnusbox.com with any questions.

  • Identified
    Identified

    Hey there partners,

    We've become aware of an issue regarding failed backups and wanted to address this quickly. Due to impacted systems at Wasabi, some partners will be experiencing failed backups while those hardware issues are repaired. This is currently in repair and will take several hours to be corrected.

    Please let us know if you have any questions by messaging us at support@magnusbox.com and we will update you all when we have more information. Thank you!

    Latest Update from Wasabi

    Update - We are continuing the restoration of the impacted components. A large number of servers have been rebooted & restored and we are working on the remaining servers in both regions. We anticipate the full process to complete between 4-8 hours. We will continue to update our status page. May 31, 2024 - 01:09 UTC