Power Outage in our Michigan data center - Incident details - Magnus Box - Status

Power Outage in our Michigan data center

Resolved

Major outage

Started about 2 years agoLasted about 1 hour

Affected

Magnus Box Storage Clusters

US-Northeast Nexus Storage Cluster

US-Northeast Akira Storage Cluster

Updates

Resolved
January 07, 2023 at 9:28 PM
Resolved
January 07, 2023 at 9:28 PM
Power has been restored to the Nexus and Akira clusters in Michigan. Our team went on-site to repair the issue, and everything is running smoothly now. We will continue to monitor this data center in the meantime, just to ensure that this problem does not happen again. Thank you so much for your patience and we apologize for the inconvenience this may have caused. We hope everyone has a great weekend!
Please contact us at support@magnusbox.com if you have any issues or questions.
Investigating
January 07, 2023 at 8:42 PM
Investigating
January 07, 2023 at 8:42 PM
The data center in Hemlock, MI is experiencing a full power outage. Technicians are currently on-scene to diagnose and fix the problem as soon as possible.
Thank you for your patience, and please hold tight while we get power running to the data center again. We apologize for the inconvenience this has caused and we are doing our very best to get things repaired swiftly! We will update again as soon as we have news.
-The Magnus Box team